Hot Topics
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CITES Status
Check the status of CITES services
Find CITES services by location:
Managing Your Accounts and Passwords
Help with passwords (NetID, Active Directory, etc.) and links to account login pages.
Collaboration and Calendaring
Help with MS Exchange, Oracle Calendar, file sharing via NetFiles, and collaboration technologies such as video conferencing.
Managing Your Computer
Help for problems with your computer, and information about how to use your computer more effectively.
Telephone and Voice
Help with land line telephones, cellphones, voice mail, paging, and other phone-related topics.
Help with CITES Express Email accounts, MS Exchange accounts, Spam Control, quota management, and other email issues.
Connecting to the Internet
Help with wireless, VPN setup, dialup access, walkup access, and other connectivity topics.
Online Coursework and Classroom Technologies
Help with Illinois Compass, classrooms with computer and AV equipment, and campus computer labs. Home of Educational Technologies.
News
Summer 2008
Hours for the various CITES facilities may vary from the norm from May 12, 2008 through August 25, 2008. [21 May 2008]
Set Your Security Questions
If you forget your NetID password you will not be able to reset it online via NetID Password Manager unless you have set your security questions. [17 Apr 2008]
New CITES Look
On April 14, some CITES web pages, including the homepage, will switch to a new design. [28 Mar 2008]
Emergency Messaging System
Sign up now for the new emergency messaging system on the U. of I. campus. The system will provide alerts about crisis situations on campus by way of mass text and e-mail messages. To enroll, go to emergency.illinois.edu. [25 Oct 2007]
Jobs
User Services Specialist
CITES seeks to fill one or more positions in the CITES Help Desk. [11 Jul 2008]
Oracle Database Administrator
CITES is looking for a full-time Oracle Database Administrator. [11 Jul 2008]



